Friday, 20 June 2014

BSNL Call Center Toll free numbers

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I) For Fault Repair, Dial:  198
Call Center Toll free numbers 1500for Land Line and 1504for Broad Band - Accessible from any BSNL telephone.
Call Center Toll free numbers 18003451500for Land Line and 18003451504for Broad Band - Accessible from any Telephone.
Further Details of Customer grievance redressal mechanism is available at our website www.bsnl.co.in
II)Telephone Bills can be paid by Cash / Cheque / DD at the following centers.
(a) All Online Cash Counters and Customer Service Centres & CTOs/DTOs of BSNL.
(b) All Head Post Offices and designated Sub / Branch Post Offices up to payment due date.
(c) Payment can also be made through ECS and through BSNL Portal www.bsnl.co.in
(d) In some SSAs, additional channels of making bill payment are available. Please contact local BSNL office for further details.
III) Cheque / DD May be drawn in favour of AO (Cash), BSNL, Rajahmundry for making payment at BSNL Bill Collection Centres.
IV) For Change of Billing Address, Kindly approach AO(TR) / Commercial Officer of your exchange area.
V) BSNL wishes to inform
(a)The Customer shall not be charged for any Plan change.
(b) In case of upward tariff revision, the customer shall be charged in the old tariff till SIX months from the plan option date.
(c)With out explicit consent of the consumer, no charge shall be levied for any service.
(d) In case of Telephone closure, the balance Security Deposit shall be refunded within 60 days of closure of the telephone connection. Otherwise, interest shall be
paid at applicable rates.
(e) Please logon to www.bsnl.co.in for information on the tariff Plans and financial implications.
For contact details of Nodal Officer / Appellate Authority, visit our website  www.bsnl.co.in
Customers are advised to change their Broad band and Dynamic lock passwords frequently.

2 comments:

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